Agile UX-Tests sind ist ideal für … For eye tracking, you can try Gazepoint or RealEye that will collect data of what people see through the webcams. Remote usability testing allows you to conduct user research with participants in their natural environment by employing screen-sharing software or online remote usability vendor services. Usability testing 3. Session recordings use software to record the actions that real (but anonymized) people take on a website such as mouse clicks, movement, and scrolling. Another method is using spreadsheets to categorize things such as pros and cons, major and minor issues, normal and critical problems, etc. Conversely, an unmoderated test is done without direct supervision; participants might be in a lab, but it's more likely they are in their own homes and/or using their own devices to browse the website that is being tested. So here’s a recommendation: start small and take your first step. They are asked to perform a quick usability test, often in exchange for a small gift (such as a free coffee). Usability testing lets you experience your site or app from the users’ perspective so you can identify opportunities to improve the user experience. Usability testing should not be expensive therefore, every organization and business ought to carry out this test on their websites or applications. After they sort the cards, they explain their logic in a moderator-run debriefing session. Sign up for a free Hotjar account and SEE how visitors use your website. In this section, we explore different usability testing methods, when you should use them, and why. Usability testing is all about having individuals test and experience a website’s functionality. Remote, unmoderated tests are one of the most affordable usability testing methods—you just need your computer and some specialized software. Usability testing is the practice of assessing the functionality and performance of your website or app by observing real users completing tasks on it. However, in-person testing is usually expensive and time-consuming: you have to find a suitable space, block out a specific date, and recruit (and pay) participants. Two of the metrics most commonly collected in quantitative usability testing are task success and time on task. As we previously mentioned, the method you use for usability testing is crucial. One of the easiest ways to get started with user testing is through session recordings: this remote and unmoderated technique helps you identify usability issues with your site by just watching real people interact with your site pages and elements. Observation testing allows researchers to see the body language and facial expressions of participants without interference from a moderator. Tests that are moderated and conducted in-person offer the most control. Breaking your analysis down into steps can help you organize your findings in an understandable way. You might determine whether all of the four fields should be correct all the time or you can tolerate mistakes in one of the fields. This type of usability research takes place inside a specially built usability testing lab. Your audience may not even be aware that you are conducting a usability test. First-click testing is useful for collecting data on user expectations and determining the prime location for menus and buttons. Compatibility testing 5. They are asked to perform a quick usability test, often in exchange for a gift card or other incentive. Agile UX-Testing. Since just about everything can fall under this category, we are going to focus on web-based interactions and highlight some main considerations when embarking on advanced UX & usability testing with biometrics. The techniques listed below are occasionally labeled as usability testing—and although they technically are not, they can (and should) be used in conjunction with usability testing to generate more comprehensive results: With so many different usability testing methods, we won’t blame you if you don’t immediately know what's right for you. To achieve this, you need to conduct website usability tests. The method you choose will depend on both your resources and your objectives. Test subjects complete tasks on computers/mobile devices while a trained moderator observes and asks questions. Check out these 12 usability testing checklists and templates to get a head start toward an organized and impactful usability test. Usability testing is a powerful tool for evaluating a website's functionality and making sure people can navigate it efficiently. This site uses Akismet to reduce spam. Synchronous usability testing methodologies involve video conferencing or employ remote application sharing tools such as WebEx. The goal of first-click testing is to evaluate whether users can easily identify where they need to navigate to complete a given task. This is to make sure they see how users react to their landing page, product page, and so on. Viele Faktoren sind wichtig bei der Erstellung einer Website. Here are some of the most common tools: In this test, website owners upload a screenshot of their webpage with a single question like “What is the main element of the page that stuck with you?” or “Who do you think the intended audience is?” Test subjects have five seconds to look at the page before they answer the question. It is often conducted repeatedly, from early development until a product’s release. Quantitative usability testing is best for collecting benchmarks. Card sorting is a great method for both new and existing websites to get feedback about layout and navigational structure. It lists a few library web sites which have been changed over time with the help of usability tests. You can inform how long the test is going to take, how they should comment about their findings, and what’s the goal for the test. Most people who set up a usability test carefully construct a scenario wherein a person performs a list of tasks that someone who is using the website for the first time is likely to perform. Unmoderated in-person tests are conducted in a controlled, physical setting but don't require a person to administer the test. Guerrilla testing is used to test a wide cross-section of people who may have no history with a product. They are resource-heavy but excellent for collecting in-depth information. In general, tests should be about 15–30 minutes long made up of about 3-5 tasks. The users are usually observed by researchers working for a business. The examples of session recordings and first-click tests (mentioned earlier on this page) are two types of remote, unmoderated usability tests. They often dedicate a very limited amount of time to do such things. Eye-tracking studies can be used to glean information about how users interact visually with a page; they also help test layout and design elements and see what may be distracting or taking someone's focus away from the main page elements. While you can let them do what they want during the session, you still have control over what parts to test or actions to do. Usability testing methods for websites. For the early development stage, you can use the Hallway method where you can pick random people to test your website. Typically, stakeholders also watch the proceedings and take notes behind a one-way mirror in the testing area. 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